Privacy Policy

Introduction

At https://dhow-cruise-offers.terratrek.net (hereafter referred to as “Dhow Cruise Offers,” “we,” or “our”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of information you provide to us when using our website, applications, services, or products. We adhere to strict standards of data protection as set forth in various international regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the Protection of Personal Data in the Private Sector
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Sales and Service Act (UCPA)
Connecticut Personal Information Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, encompassing:

Our official website at https://dhow-cruise-offers.terratrek.net
Any mobile or desktop applications associated with our services
Online services and products offered through our platform
Interactions between users and our team via email, phone, or text messages

Please be informed that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage.

Data Collection and Processing

We collect various types of personal data when you engage with our services, including but not limited to:

Account and User Information:

Username and password details
Contact information (email, phone number)
Address and shipping details

Payment and Financial Details:

Credit or debit card numbers (encrypted for security)
Payment history and transaction records
Banking information (where required for transactions)

Purchase and Order Information:

Items purchased, quantities, and prices
Shopping preferences and order status updates

Mobile Device Identifiers:

Unique device identifiers, advertising IDs, or similar technologies

Location Data:

GPS coordinates or IP addresses to provide location-based services

Feedback and User-Generated Content:

Reviews, ratings, comments, and messages posted on our platform
Responses to surveys and feedback forms

Social Media Information:

Details from social media accounts when users choose to log in via these platforms
Publicly available information from your social media profiles (if shared)

Product Interaction Data:

Pages visited, products viewed, and search queries
Interactions with our chatbots or virtual assistants

We collect this data through several means:

Direct Input: Users provide personal data when creating an account, making a purchase, or filling out forms.
Automated Technologies: Cookies, web beacons, and similar technologies track user behavior and preferences.
Third Parties: We may receive data from partners, service providers, or affiliates who work on our behalf.

Cookies and Data Collection Technologies

We utilize cookies and other tracking technologies to enhance your experience and gather analytics. These technologies are categorized as:

Strictly Necessary: Essential for website functionality and user navigation.
Preferences: Remember user settings and customize content.
Analytics: Collect data about website usage and visitor behavior.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to opt-out of certain tracking activities.

Data Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purpose collected, plus a reasonable period afterward to comply with legal obligations. Upon determining that data is no longer needed, we securely delete or anonymize it.

Security Measures

Dhow Cruise Offers employs robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive data during transmission and storage
Access controls and employee training on data protection practices
Regular security audits and updates to our security infrastructure
Implementation of industry-standard protocols for data backup and recovery

User Rights and Choices

Depending on your location, you have certain rights regarding your personal data, including:

Access: Request access to the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete information.
Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data while we verify its accuracy.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to or deny certain uses of your data.
Non-Discrimination: Be free from discriminatory practices based on your exercise of data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to valid requests within a reasonable timeframe.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information on our data handling practices.

Contact Us

For any inquiries, requests for data removal, or questions about this Privacy Policy, please contact us:

Email: [email protected]
Mail: Data Protection Team, Dhow Cruise Offers, [Street Address]

We appreciate your trust in our services, and we are dedicated to maintaining the security and confidentiality of your personal information.